Vacancy for Software Engineer
Devices and Techniques Limited are looking for Software Engineer to join our expanding team in a successful and dynamic Oil & Gas Company. This role is for experienced engineers looking to further develop their skills and careers.
Bachelor’s degree Computer Science, or any related field strongly preferred; consideration given for technical knowledge as it relates to a degree. A minimum of 2 years’ related experience is required. Must be proficient in Windows, Citrix, and Linux platforms. Certifications, Trainings or experience in databases and scripting or programming is preferred. Experience with Oil and Gas Business applications like Petrel, ArGIS, PI, Wellview. Must have strong oral and written communication skills. Must have strong problem-solving skills. Must show a demonstrated desire to learn.
Support, optimisation and customisation software solutions using mainly Microsoft technologies. Managing cases, requests and enhancements using online tools and processes. Ensuring that client systems are fully operational and any loss of service is restored in a timely and efficient manner. Providing a high level of service to our customers and adhering to our strict SLAs for response and restoration times. Problem determination, workaround resolution, root cause analysis, major incident management. Deployment of service releases, patches, upgrades, requests and customisations Create productive relationships with and between key stakeholders. Ensure that solution and application support documentation is maintained to the highest quality and accuracy.
To assist with the support of internal applications and infrastructure. Creation and distribution of knowledge and information with other team members and the company. Providing assistance and cover for other team members where required.
Previous experience dealing with support cases or requests via service desk software, telephone and in person. Familiarity with the Oil and Gas sector is advantageous. Understanding of change and release management.
To apply, please send your CV to email@example.com or firstname.lastname@example.org.The role is available for immediate recruitment.